> ## Documentation Index > Fetch the complete documentation index at: https://docs.synheart.ai/llms.txt > Use this file to discover all available pages before exploring further. # Members and roles > Invite people to Synapse, give and remove seats, and choose each person's Synapse role. What Member, Lead and Admin can each do, and who can change what **Members**, under **Admin → People** at [synapse.synheart.ai](https://synapse.synheart.ai), is the roster of everyone who holds a Synapse seat, with their role and department. It's where you invite people, give seats and change roles. The organization owner, organization admins and Synapse Admins can open it. ## Seats and roles Two separate things decide what someone can do in Synapse: * **A seat** lets a person use Synapse at all. Without one, nobody can open Synapse pages, not even the organization owner. Seats are a billing matter, so only the organization owner and organization admins give and remove them. * **A Synapse role** decides what a seated person sees. It only applies inside Synapse and says nothing about the rest of the Synheart platform. Organization roles (owner, admin, member) are covered in [Platform members and roles](https://docs.synheart.ai/platform/members-and-roles.md). Apart from the owner, an organization role gives nothing inside Synapse by itself. What a person can do there comes from their seat's Synapse role. ## The three Synapse roles | Role | Can | Can't | | - | - | - | | **Member** (the default) | Use Synapse: their own memory, [My Effectiveness](https://docs.synheart.ai/synapse/my-effectiveness.md), their own AI tools and Life link, and their own department's team view. | See the whole organization's team view, or another department's. | | **Lead** | Everything a Member can, plus team views for the whole organization and team exports. | Any administration. | | **Admin** | Everything a Lead can, plus running Synapse: [connectors](https://docs.synheart.ai/synapse/connectors.md), [knowledge sources](https://docs.synheart.ai/synapse/knowledge-sources.md), MCP tokens, [departments](https://docs.synheart.ai/synapse/departments.md), the [audit log](https://docs.synheart.ai/synapse/audit-log.md), Life connection status and the [privacy controls](https://docs.synheart.ai/synapse/team-views.md#privacy-controls). | Give or remove seats, or erase the organization's data. | The organization owner, while holding a seat, can do everything an Admin can. Erasing all of the organization's Synapse data stays with the owner only. A member who isn't in a department sees no team view until they're in one, unless your organization has no departments at all. See [Departments](https://docs.synheart.ai/synapse/departments.md). ## Inviting people Choose **Invite to Synapse**, then enter their **work emails**. Press Enter after each address, or paste a list. Choose a **Synapse role** for them and send. Accepting makes the person an organization member with a Synapse seat. An invitation holds a free paid seat while it waits. Accepting never buys one. If there's no free seat, buy more first under [Billing & usage](https://docs.synheart.ai/synapse/billing-and-usage.md). **Pending invitations** lists the ones not accepted yet. **Resend** sends the email again. **Revoke** stops the invite link working. Only the organization owner and organization admins can invite. ## Giving seats to people already in the organization People who are already organization members but have no seat are listed under **Give Synapse seats**. Search for them, pick one or more, choose one Synapse role for all of them (**Member** unless you change it), and choose **Give seats**. Seats are given one person at a time, with a result for each. If a seat can't be given, for example because the seat limit was reached or a payment failed, the panel says which people weren't seated and offers **Retry**. ## Changing a role Open the person's row and choose their **Synapse role**. The change applies straight away. It never changes the number of seats or what you're billed. The organization owner, organization admins and Synapse Admins can change roles. Nobody can change their own role. ## Removing someone From a person's row: * **Remove seat.** They lose Synapse access but stay in the organization. Giving them a seat again restores their role. * **Remove from organization.** They lose access to the organization and its Synapse seat. Both ask you to confirm first. The organization owner can't be removed. Only the owner can remove an organization admin. ## Finding people Search by name or email, or filter the roster by Synapse role. A warning above the roster says when seated members aren't in a department. **Show who** lists them, and **Assign departments** takes you to Departments. ### Life connection status Synapse Admins also see how far the Life rollout has got: how many members have linked Life by Synheart, and a **Life linked** badge on each person who has. This is pairing status only. It never shows anyone's human state. ## Who can do what | Action | Who | | - | - | | Open Members | The organization owner and admins, and Synapse Admins | | Invite people, give and remove seats | The organization owner and organization admins | | Change a seated person's Synapse role | The organization owner, organization admins and Synapse Admins | | Remove someone from the organization | The organization owner and organization admins. Only the owner can remove an admin | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.