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The Audit log, under Admin → Trust at synapse.synheart.ai, records who did what, when, and to what, across your organization’s Synapse. Nothing in it can be edited or deleted. Synapse Admins and the organization owner, with a seat, can open it. Anyone else is pointed to their own Privacy & consent page.

What’s recorded

Governance actions, as they happen, grouped by what they’re about: Goals and alerts that Synapse retired itself, when the AI Effectiveness Index stopped being a single score, are marked Retired.

What’s never recorded

The log records actions, never content. It never holds:
  • a credential, token, API key or secret, though it may name one, such as a token’s label;
  • message text, documents, prompts or code;
  • anyone’s human state;
  • your own consent choices, such as sharing your numbers with your team. Those are kept as proof of consent but never shown here. See Team views and privacy.

Reading an event

Each row shows when it was recorded, who did it and what they did. Open a row for its details:
  • Actor: the person, or System for something Synapse did on its own. A person whose data was erased shows as Erased user.
  • Target: what it was done to, such as a department, a connector or a goal.
  • Recorded: the exact time.
  • Action: the action’s code, such as department.created.
  • Any detail that applies, such as the metric and threshold of an alert, the channel of a digest, or the number of rows in an export.

Filtering and paging

Filter by action shows one kind of event. Choose how many to show Per page and move between pages. Refresh loads anything new.

Exporting

Export CSV downloads every event matching the current filter, not just the page on screen, up to 20,000 rows. A bigger match is refused rather than cut short, so a file you download is always complete for its filter. Narrow the filter and try again. Every export is itself recorded in the log.

Who can do what