Skip to main content
This is for the person bringing Synapse to their company, usually an engineering lead or CTO. If someone already invited you, see Join your team instead. Go to synapse.synheart.ai and sign up, or sign in with your Synheart account. Setup then walks you through five steps: Organization, Plan, Payment, Team and Connect. Each one is saved as you go, so you can leave and pick up where you stopped.
1

Choose the organization

Synapse works per organization, and everyone on your team joins the same one.
  • An organization you already own is listed with It doesn’t have Synapse yet. Pick it to add Synapse to it.
  • A new organization starts fresh. Enter its Organization name, usually your company or team name. You can change it later.
If you’ve been invited to someone else’s organization, the invitation shows here too, so you can join that one instead of creating your own.
2

Pick a plan

Choose Synapse Free to start without paying, or a paid plan. Each person who uses Synapse takes one seat. Enter how many seats you want, and a promo code if you have one: the step shows what the code gives you before you pay. Your total appears once you’ve picked a plan and a seat count.The button says what happens next: Start free, Start free trial or Continue to payment. A free trial asks for a card at checkout but charges nothing until the free days end. You can change seats later. See Billing & usage for what each plan includes.
3

Pay

Payment happens on a secure checkout page. When you come back, Synapse confirms the payment and turns itself on, which usually takes a few seconds. The page checks by itself, so there’s no need to refresh. If it takes longer than usual, you’ll get an email when Synapse is ready and can close the page.If the payment doesn’t go through, nothing is charged and your organization and plan are kept, so you can try again. If your bank needs an extra check, finish it on the payment page.Synapse Free skips this step.
4

Invite your team

Enter your teammates’ work emails and choose each person’s role: Member, Lead or Admin. Each person gets an email and uses one seat. The step shows how many seats you’re using and how many are free.Choose Give me a seat too if you want to see your own AI work as well as run Synapse. It uses one seat.You can Skip for now and invite people later from Admin → Members. See Members and roles for what each role sees.
5

Connect GitHub

Choose Connect GitHub to install the Synapse GitHub App. Synapse reads pull requests, reviews and commits, and their activity and timing. It never reads your code. Your first numbers appear within a day.You can Skip for now and connect GitLab, Jira, Slack and AI tools later from Connectors.

​
Next

Your organization is set up. To finish setting it up for your team, see Set up your team: connect your AI tools, write the team’s agent rules and turn on the weekly summary. If you gave yourself a seat, also follow Developer setup to connect the AI tools on your own computer. A link such as synapse.synheart.ai/start?code=… saves the code before you sign up. It’s applied on the Plan step, where you see what it gives you before paying.