Departments

Departments, under Admin → People at synapse.synheart.ai, group your seated members the way you work, such as Engineering or Design. Each department gets its own team view in AI Effectiveness. Synapse Admins manage departments, on paid plans.

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Why departments matter

• Members see their own department. A Member’s team views are scoped to their department. A seated member who isn’t in a department sees no team view until they’re in one.
• Leads and Admins can compare. They see the whole organization and can open any department.
• No departments, one team. If your organization has no departments at all, the whole organization is everyone’s team. Creating the first department ends that.

Work and AI activity are shown per department as they are. Human-state figures for a department keep their own protections: consent, and the cohort floor.

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Creating a department

Choose New department, type a name and press Enter.

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Assigning people

Open a department’s Manage members. Search the seated members, tick who’s in it, and choose Save assignments. Nothing changes until you save. A person belongs to one department. Ticking someone already in another department moves them, and the row says Moves from Engineering (or wherever they are now) before you save. Only people with a seat can be assigned. To give someone a seat, see Members and roles.

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Coverage

The top of the page says how many seated members aren’t in a department yet, and names them, so you can finish assigning.

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Renaming and deleting

Use a department’s menu to Rename or Delete it. Deleting asks you to confirm. Its members keep their seats but lose this department’s team view until you put them in another one.

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Seeing a department’s numbers

View numbers opens AI Effectiveness scoped to that department. Compare departments in AI Effectiveness opens the comparison, for Leads and Admins.

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Who can do what

Every change is recorded in the audit log.